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Shield Bedwetting Alarm


Tel: (800) 230-6775

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Shipping Policy

Shield Bedwetting Alarm / Shipping Policy

Shipping Policy

If you are interested in knowing your order status, fill in the form below.


Order Shipment

Orders are shipped Monday – Friday excluding public holidays. Orders received by 11am PST ship the same business day. All orders (including 2 day delivery) received after 11am PST will ship the next business day. Standard delivery time is 7- 9 business days. Get it Faster delivery time is 3-4 business days. International orders take 10-20 days depending on the shipping method selected.


Shipping Methods

We ship via USPS, UPS and FedEx within the USA for standard, Get ti faster and express shipments. International orders are shipped using USPS, UPS and FedEx and DHL.

Please note that orders are shipped on business days only.

All orders over $150 require signature on delivery.


Shipping Costs

We use many different carriers to ship orders. The rate charged for the shipping of your order is based on the quantity, weight of your products, your location and shipping speed. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance when possible to select your shipping option. The final quote you receive when you place and order will include your final shipping charge.


Email Confirmation

Once your order has been shipped, you will receive an email informing you of your package being

shipped. If a tracking number is available and an email address was provided at the time of order, you will receive an automated email from us with your tracking number once the order ships. You can also retrieve your order information by logging into your account on the website.

Note that some orders using 1st Class USPS mail will not have tracking numbers.


Item Stock

Most All items are normally held in stock. However we may sometimes run out due to sudden demand, in which case we will notify you and inform you of the date we expect to receive more stock.


Back Orders

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.


Customs, Duties and Taxes for all orders shipping outside of the US

Please be aware with international orders; customs fees, duties, taxes and or brokerage fees may apply. Please check with your local government/customs agent to see if any fees apply. These fees are not included in your order cost and are not handled by us. It is your responsibility to pay any fees that your government may require.


Order Cancellation

If you like to cancel an order you have placed, contact us prior to your order ships. Most orders ship the same or next business day. Orders cancelled prior to shipping will not incur any charges and you will receive the credit within 3-5 business days depending on your payment method.

Order Status Form

Order Status

If you need information on your order or shipping status, please fill this form
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